How do I replace the battery in the counter?
Fault: Will show a dead counter display / no digits batteries may be exhausted.
Solution: Remove the counter from the ball, remove the 6 small screws on the rear board and replace the two batteries.
Detailed Explanation: Please remove the counter from the top of the ball.
This can be done using either your finger nail, a small flat headed
screw driver or knife blade (exercise care while using either tool!) the counter is anchored to the ball at the 12 o'clock and 6 o'clock
positions by two plastic tabs (these are molded to the body of the
counter) please insert the tool/nail under the counter body at either
of these points and lift upward with a quick, firm action the counter
should pop off.

Fig A: The NSD Powerball counter unit
The counter on your Powerball is designed to power down
automatically if rotor rotation hasn't been detected for a period
exceeding 40 seconds. This feature gives the batteries an expected
lifespan of 3-4 years of normal [NSD Powerball] use.
In the event that one or both batteries are exhausted however, changing them is actually quite an easy task;
1. On the back of the counter (the circuit board side) you'll notice 6 small screws (as illustrated in Fig.B)

Fig B: rear of Powerball counter unit
2. You will need to obtain a tiny star (philips) screwdriver and remove these ( Fig.C)
Fig C: Removing screws from counter unit

Fig D: Counter screws removed
3. The circuit board will now come away from the counter body (Fig.E)

Fig E: Counter unit now disassembled
4. You'll see the two small batteries (GP377 if your counter is grey in colour / GP392 if the counter is white)
5. If you have a voltage meter, conduct a test
the voltage should read between 1.4 and 1.59 on each cell any lower
and there is a risk that the display will begin to fade. These
batteries are easily found in any jeweler or office equipment store if
required.
Replace and reinstall the screws.